Welcome to The James Street Family Practice
On behalf of the Partners; Drs Mowat, Ko, Mathew, Henderson and our Managing Partner Jackie, welcome to our surgery.
The surgery is open between 8.00am - 6.30pm Monday to Friday (except Wednesday when we close between 1.00pm and 2.30pm). The Dispensary is open between 9.00am - 6.00pm, as above. We are closed on Saturdays and Sundays.
Flu and Pneumonia Vaccines 2014
We are holding our Flu Drop-In days for all eligible patients, other than the 2,3 and 4 year olds on the following days:
Wednesday 8th October 2014; 8.15am - 6.00pm
Thursday 16th October 2014: 8.15am - 6.00pm
YOU ARE ELIGIBLE FOR A FREE INFLUENZA VACCINATION, IF:
You have chronic respiratory disease
You have chronic heart disease
You have chronic kidney disease
You have chronic liver disease
You are diabetic
You have a weak immune system/Immunosuppression
You are over 65 years of age or over
You have a history of stroke or TIA or Multiple Sclerosis or a disease of the central nervous system
You are Pregnant
Those who are in receipt of carer’s allowance, or those who are the carer of an older, disabled or Immunosuppressed person whose welfare may be at risk if the carer falls ill.
All healthy children aged 2, 3 and 4 are invited to receive a new flu vaccine this year. This is in the form of a nasal spray and is available on a Drop-In day on:
Tuesday 21st October 2014: 8.15am - 6.00pm
This is usually a ‘one-off’ vaccine and can be given at any time of year to patients in an ‘at risk’ group. We often offer it at Flu Clinics if an eligible patient has not already had one. Re-immunisation is not currently recommended for most people. Re-immunisation is only recommended after 5 years for people whose antibody levels are likely to decline rapidly, for example those with no spleen, with problems with their spleen or with nephrotic syndrome. Please do not hesitate to ask Doctor or Practice Nurse about your individual situation.
James Street Family Practice now has an appointment system that guarantees you will be seen within one working day. The best way to book an appointment is by phone. Ring the Practice on 01507 611122, give a brief description of your problem (you do not have to do this, but it helps us to know who the best person is for your to talk to). Your telephone number will be taken and a doctor or nurse practitioner will call you back. Should you need to be seen, an appointment will be booked directly with the clinician at a mutually convenient time. As a top-tip, for routine reviews or results please try to avoid ringing on Mondays or the day after a Bank Holiday as they tend to be busy!
Online Appointment Booking
We are now able to offer our Patients the opportunity to pre-book a telephone appointment with a GP online. The appointments available will be for a telephone call-back from the GP only, similar to if you had called in the Surgery that morning and requested an appointment over the telephone.
You will need to come into the Surgery and ask the Receptionist for your log-in details to access online services. Once registered, you will be able pre-book a telephone consultation with a GP and also order your repeat prescriptions if required.
PLEASE NOTE: the slots available for pre-booking will be at 08:15 hours - this is not necessarily when you will receive your call back, although it will be as near to then as possible.
Clinic times for our doctors are between:
|Monday||8.15am - 12.30pm||2.00pm - 5.30pm|
|Tuesday||8.15am - 12.30pm||2.00pm - 5.30pm|
|Wednesday||8.15am - 12.30pm||2.30pm - 5.30pm|
|Thursday||8.15am - 12.30pm||2.00pm - 5.30pm|
|Friday||8.15am - 12.30pm||2.00pm - 5.30pm|
Click here to find out about our Dr First appointment system
If you do not have a username and password, please contact the practice to register for SystmOnline.
Outside Surgery Hours
For urgent appointments outside our normal surgery hours, please call the Out of Hours service on 111. This is a freephone number from all landlines and mobiles. If you should experience any problems connecting to 111, please call NHS Direct on 0845 4647 to report this to a call advisor and be transferred to the service.
You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help.