Welcome to The James Street Family Practice 


On behalf of the Partners; Drs Mowat, Ko, Mathew, Henderson and our Managing Partner Jackie, welcome to our surgery.

The surgery is open between 8.00am - 6.30pm Monday to Friday (except Wednesday when we close between 1.00pm and 2.30pm).  The Dispensary is open between 9.00am - 6.00pm, as above.  We are closed on Saturdays and Sundays.

As part of our commitment to more personalised care for more patients with longterm conditions, all patients aged 75 and over will have a named accountable GP. This is in line with new government regulations.

We'll be working hard to ensure all relevant patients are contacted by 30th June 2014. This may mean we write to you, or may mean we tell you at your next appointment. In some cases, this information may be passed to you with your next prescription.

If you are 75yrs and over, we will be contacting you over the coming months, to let you know who the name of your named accountable GP.
HOWEVER, you can still see the GP of your choice whenever you need to see a doctor- you don't have to see your named accountable GP if you prefer not to.

You do not need to take any action on this, but please don't hesitate to get in touch with us if you would like any more information about this.


James Street Family Practice now has an appointment system that guarantees you will be seen within one working day.  The best way to book an appointment is by phone.  Ring the Practice on 01507 611122, give a brief description of your problem (you do not have to do this, but it helps us to know who the best person is for your to talk to).  Your telephone number will be taken and a doctor or nurse practitioner will call you back.  Should you need to be seen, an appointment will be booked directly with the clinician at a mutually convenient time.  As a top-tip, for routine reviews or results please try to avoid ringing on Mondays or the day after a Bank Holiday as they tend to be busy!

Online Appointment Booking

We are now able to offer our Patients the opportunity to pre-book a telephone appointment with a GP online.  The appointments available will be for a telephone call-back from the GP only, similar to if you had called in the Surgery that morning and requested an appointment over the telephone.

You will need to come into the Surgery and ask the Receptionist for your log-in details to access online services.  Once  registered, you will be able pre-book a telephone consultation with a GP and also order your repeat prescriptions if required.

PLEASE NOTE: the slots available for pre-booking will be at 08:15 hours - this is not necessarily when you will receive your call back, although it will be as near to then as possible.

book telephone appointment onlinecancel telephone appointment online

Clinic times for our doctors are between:

Monday 8.15am - 12.30pm 2.00pm - 5.30pm
Tuesday 8.15am - 12.30pm 2.00pm - 5.30pm
Wednesday 8.15am - 12.30pm 2.30pm - 5.30pm
Thursday 8.15am - 12.30pm 2.00pm - 5.30pm
Friday 8.15am - 12.30pm 2.00pm - 5.30pm

 Click here to find out about our Dr First appointment system 


We currently have an exciting opportunity for a salaried GP for James Street and Woodhall Spa Surgeries.  Please see the attached advert for further details.

JSFP & Tasburgh Salaried GP Advert.March 2014.V1.doc JSFP & Tasburgh Salaried GP Advert.March 2014.doc


Online services

If you do not have a username and password, please contact the practice to register for SystmOnline.

scripts_online_finalUpdate your contact details onlineUpdate your clinical details online


Outside Surgery Hours

For urgent appointments outside our normal surgery hours, please call the Out of Hours service on 111.  This is a freephone number from all landlines and mobiles.  If you should experience any problems connecting to 111, please call NHS Direct on 0845 4647 to report this to a call advisor and be transferred to the service.


Patient Participation Group


The James Street Family Practice PPG group was formed in November 2010.  The group comprises of 12 patients drawn from a wide spectrum of the type of users of JSFP. To find out more about our Group and the reuslts of our recent survey, follow the link:  Read more...