Welcome to The James Street Family Practice
On behalf of the Partners; Drs Mowat, Ko, Mathew, Henderson and our Managing Partner Jackie, welcome to our surgery.
The surgery is open between 8.00am - 6.30pm Monday to Friday (except Wednesday when we close between 1.00pm and 2.30pm). The Dispensary is open between 9.00am - 6.00pm, as above. We are closed on Saturdays and Sundays.
Flu Clinic 2013
Wednesday 9th October 2013 or Thursday 31st October 2013
8:15 am - 6:00 pm: No appointment necessary!
You may be invited for a flu jab if you are:
* a serious heart or chest complaint, including asthma, a serious kidney disease, diabetes, lowered immunity due to disease or treatment such as steroid medication or cancer treatment or if you have ever had a stroke.
James Street Family Practice now has an appointment system that guarantees you will be seen within one working day. The best way to book an appointment is by phone. Ring the Practice on 01507 611122, give a brief description of your problem (you do not have to do this, but it helps us to know who the best person is for your to talk to). Your telephone number will be taken and a doctor or nurse practitioner will call you back. Should you need to be seen, an appointment will be booked directly with the clinician at a mutually convenient time. As a top-tip, for routine reviews or results please try to avoid ringing on Mondays or the day after a Bank Holiday as they tend to be busy!
Online Appointment Booking
We are now able to offer our Patients the opportunity to pre-book a telephone appointment with a GP online. The appointments available will be for a telephone call-back from the GP only, similar to if you had called in the Surgery that morning and requested an appointment over the telephone.
You will need to come into the Surgery and ask the Receptionist for your log-in details to access online services. Once registered, you will be able pre-book a telephone consultation with a GP and also order your repeat prescriptions if required.
PLEASE NOTE: the slots available for pre-booking will be at 08:15 hours - this is not necessarily when you will receive your call back, although it will be as near to then as possible.
Clinic times for our doctors are between:
|Monday||8.15am - 12.30pm||2.00pm - 5.30pm|
|Tuesday||8.15am - 12.30pm||2.00pm - 5.30pm|
|Wednesday||8.15am - 12.30pm||2.30pm - 5.30pm|
|Thursday||8.15am - 12.30pm||2.00pm - 5.30pm|
|Friday||8.15am - 12.30pm||2.00pm - 5.30pm|
Click here to find out about our Dr First appointment system
If you do not have a username and password, please contact the practice to register for SystmOnline.
Outside Surgery Hours
For urgent appointments outside our normal surgery hours, please call the Out of Hours servic on 111. This is a freephone number from all landlines and mobiles. If you should experience any problems connecting to 111, please call NHS dirce on 0845 46 47 to report this to a call advisor and be transferred to the service.
We can supply you with Adult essential medication packs for your forthcoming holidays. JSFP Travel Pack 2013 Please apply at Dispensary.
|Confidentiality & Medical Records||Complaints Policy|
Patient Participation Group
The James Street Family Practice PPG group was formed in November 2010. The group comprises of 12 patients drawn from a wide spectrum of the type of users of JSFP. To find out more about our Group and the reuslts of our recent survey, follow the link: Read more...
You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help.